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Viewing 15 posts - 481 through 495 (of 563 total)
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  • in reply to: Not compatible with IE and Chrome #10584
    root
    Keymaster

    1) On IE, there is a bug where the Topbar & Menu Heading appears twice stacked on each other (see pic attached).

    in reply to: I am eventually getting this issue #10579
    root
    Keymaster

    Image

    in reply to: I am not able to activate my wpbakery #10576
    root
    Keymaster

    I buy your theme by seeing that you are going to give 3 premium plugins, if you are not giving the keys what is the point of buying this theme and why did you mention that you are giving them in your product details. If you are not able to provide those 3 plugin purchase keys i hove no use to buy your theme.

    in reply to: I am not able to activate my wpbakery #10575
    root
    Keymaster

    Hi,

    Thanks for contacting us,

    wpbackey plugin is one of pinkmart bundled plugins that has packed in Pinkmart package and you don’t need to activate it your self with the purchase key.

    Best Regards.

    in reply to: Conflict with WPBakery Builder #10573
    root
    Keymaster

    Hi,
    Thanks for contacting us,

    Please notice that it’s possible to set the entrance animation for products on shop page from Theme Setting > Shop page > Entrance Animation

    I have checked this option on my local and also on our online demos but I did not face any issue with it.
    Please see the shop page on one of our online demo :
    http://kitestudio.co/pinkmart-demo1/shop/

    Therefore the issue is related to something else on your dashboard.
    The issue can happen because of plugin conflicts so please deactivate the extra plugins one by one to find the source of this trouble.

    If the issue not resolved by the workaround above Please provide your WordPress login information and the URL of the shop page to me, I will investigate the issue online on your website.

    Best Regards.

    in reply to: Shop Category pages #10568
    root
    Keymaster

    Hi,
    I have added a line of CSS code to hide subcategories on the header on desktop (Blue Box in the picture).
    Please check out your website.
    Subcategories are hidden in the mobile mode by default.

    In order to add categories and subcategories on mobile mode, you can build a category menu with categories and subcategories link, then you will have a menu for the categories and subcategories on shop and categories menu. please see the attachment.

    For the links, it seems that there is an issue with it, I have reported this issue with our developers and we will fix it as soon as possible.

    Best Regards.

    in reply to: How enable Product filter (price,size,color etc) #10567
    root
    Keymaster

    Hi,

    In order to have filters for variations such as color, size, … You can use Kite WC Layered Nav Filters widget from Dashboard > Appearance > Widgets
    Also for the price filter and tag filter, you can use Kite WC Ranged Price Filters list and tag cloud widget from Dashboard > Appearance > Widgets

    It seems that the screenshot has not uploaded completely So I could not access it.

    Best Regards.

    in reply to: Shop Category pages #10566
    root
    Keymaster

    I guess what I am really asking for is the basic Woocommerce term-description class in both desktop and mobile.

    I really love the design and all the functions in the theme, this is just one VERY important thing for me because of SEO. I cannot have a category without header and discription (or dublicate content). So this needs to be fixed before I can use the theme.

    in reply to: Shop Category pages #10565
    root
    Keymaster

    And I also want to use links. Why have the links I have made in the editor removed in front end? (but if I use after the header the links are back again).

    in reply to: Shop Category pages #10564
    root
    Keymaster

    Hi again

    Yes good pictures. What I want is to leave out the blue box on desktop (from your picture). And have a header in the mobile version. Is this possible?

    Thanks
    Jacob

    in reply to: How enable Product filter (price,size,color etc) #10563
    root
    Keymaster

    i attached screen shot here..

    kindly help in this. thanks 🙂

    in reply to: Shop Category pages #10559
    root
    Keymaster

    Hi dear friend,

    There is a small issue for after the header option so please use on the header option to show the description on the header on desktop and mobile.
    I have explained the details for you with the screenshot, please look at it for more details.

    Also, notice that show products option only show the products and hide the header and subcategories.
    This is one of our styles for the theme and the design is such as this.

    If you want to have Header, the subcategories will appear on the header on the desktop when you activate categories and product options.

    If you point the other query, please explain with the detail with the Screen shot, I will do it for you if possible.

    Best Regards.

    in reply to: Shop Category pages #10558
    root
    Keymaster

    And wh do the header and description disappear when I choose only to show products and not subcategories? Is it possible to change this as well?

    in reply to: Shop Category pages #10557
    root
    Keymaster

    Now the text is there perfect. But I still need the header as well. Can the code be modified to also show the header? What I mean is that the links will be blocked when I use on the header option. Why is that? Look here: https://staging18.pocketmonster.dk/produkt-kategori/gx-kort/ – when I change to after the header, the link will be there.

    Thanks
    Jacob

    in reply to: Shop Category pages #10556
    root
    Keymaster

    Hi dear friend,

    In order to display categories description on the header on mobile mode when on the header position is activated, please add this line of CSS code on the following path :

    Dashboard > Theme Setting > Additional Scripts > Custom CSS

    @media (max-width: 1140px) {
    #header.shoppage .subtitle {
    display: block!important;
    }
    }

    I am not sure what do you mean about the links if you are talking about the subcategory links and you wanna need to hide subcategories and display category description, it’s not possible to have these features together thought Pinkmart setting but I can do it with a line of CSS code.

    Please provide a screenshot about what you exactly need and also your WordPress login information to me via private reply, then I will do it for you.

    Best Regards.

Viewing 15 posts - 481 through 495 (of 563 total)