[root]

thank you for your quick response! yes normally I am a late adapter but I did not realize auto update was turned on on this site 🙁 I will change that and definetly keep an eye on your update/change log for the futer.

Again thank you for your hard work and for making such great themes!

[root]

Hi mate,

Please Check the following ticket :

https://kitestudio.help/forums/topic/after-update-to-ver-2-7-6-i-get-error/#post-11174

[root]

Hi mate,

Please Check the following ticket :

https://kitestudio.help/forums/topic/after-update-to-ver-2-7-6-i-get-error/#post-11174

[root]

Hello, sorry to hear about that,

this issue because today woocomerce update version 4.4.0, as you see in the following link cause lots of issues with lots of theme and plugins :

https://wordpress.org/support/topic/fatal-error-after-4-4-0-update/

but our developer checks it and fixed it, Pinkmart version 2.7.7 available to download that fully compatible with Woocomerce version 4.4.0.

Please update your Pinkmart theme and we hope this issue has been fixed on your website.

Please notice that We try to check the compatibility of the Pinkmart with the WooCommerce plugin as soon as possible.
Before updating WooCommerce, you should check the pinkmart change log to make sure Pinkmart compatibility is ready or not.

We are here if you need more help

[root]

When seeking help with this issue, you may be asked for some of the following information:
WordPress version 5.5
Current theme: pinkmart (version 2.7.5)
Current plugin: WooCommerce (version 4.4.0)
PHP version 7.3.2

Error Details
=============
An error of type E_ERROR was caused in line 376 of the file /hermes/bosnacweb04/bosnacweb04ca/b1151/ipw.swrlyrl/wp_site_1596640353/wp-content/plugins/woocommerce/includes/class-wc-query.php. Error message: Uncaught Error: Call to undefined function wc_get_loop_prop() in /hermes/bosnacweb04/bosnacweb04ca/b1151/ipw.swrlyrl/wp_site_1596640353/wp-content/plugins/woocommerce/includes/class-wc-query.php:376
Stack trace:
#0 /hermes/bosnacweb04/bosnacweb04ca/b1151/ipw.swrlyrl/wp_site_1596640353/wp-content/plugins/woocommerce/includes/class-wc-query.php(363): WC_Query->adjust_total_pages()
#1 /hermes/bosnacweb04/bosnacweb04ca/b1151/ipw.swrlyrl/wp_site_1596640353/wp-includes/class-wp-hook.php(289): WC_Query->handle_get_posts(Array)
#2 /hermes/bosnacweb04/bosnacweb04ca/b1151/ipw.swrlyrl/wp_site_1596640353/wp-includes/plugin.php(249): WP_Hook->apply_filters(Array, Array)
#3 /hermes/bosnacweb04/bosnacweb04ca/b1151/ipw.swrlyrl/wp_site_1596640353/wp-includes/class-wp-query.php(3190): apply_filters_ref_array(‘the_posts’, Array)
#4 /hermes/bosnacweb04/bosnacweb04ca/b1151/ipw.swrlyrl/wp_site_1596640353/wp-includes/class-wp-query.php(3448): WP_Query->get_posts()
#5 /hermes/bosnacweb04/bosnacweb04ca/b1151/ipw.swrlyrl/wp_site_15966

[root]

Hi mate, thank you for contacting us

Please Send your WordPress login information to check it out,
Send it to help.kitestudio@gmail.com

Regards

[root]

Hi mate, thank you for contacting us

You can easily change it with the option in the theme setting :
WordPress dashboard -> Theme setting -> general -> Dashboard’s Login Page Logo

https://imgur.com/PJSR70w

best regards

[root]

Hi mate,
thank you for contacting us
I checked the issue that you report and seems is bug
i forward it to our developer check it and will be fixed in next Update

best regards

[root]

I try to fix it with you recommendation of activate Switch Editor Loader Method, but anything change, the error is the same

[root]

I have similar problem, Elementor send me the 500 error when I try to save any page using Ajax from the KiteStudio Core plugin, I try everything, disable everything and the problem is when I activate that plugin, even I get a fatal error when I try to load a revision from WordPress before the errors began, I really need help, all the site is working but I’m unable to make any change to any page, Only when I publish a new page and don’t use any Ajax plugin inside KiteStudio Core plugin.

I look for the error log and it says

[14-Aug-2020 21:14:23 UTC] post was called incorrectly. No se debería acceder a las propiedades del producto directamente. Backtrace: require('wp-blog-header.php'), require_once('wp-includes/template-loader.php'), do_action('template_redirect'), WP_Hook->do_action, WP_Hook->apply_filters, WC_AJAX::do_wc_ajax, do_action('wc_ajax_load_quick_view'), WP_Hook->do_action, WP_Hook->apply_filters, kite_load_quick_view, WC_Abstract_Legacy_Product->__get, wc_doing_it_wrong. This message was added in version 3.0.
[14-Aug-2020 21:14:23 UTC] post was called incorrectly. No se debería acceder a las propiedades del producto directamente. Backtrace: require('wp-blog-header.php'), require_once('wp-includes/template-loader.php'), do_action('template_redirect'), WP_Hook->do_action, WP_Hook->apply_filters, WC_AJAX::do_wc_ajax, do_action('wc_ajax_load_quick_view'), WP_Hook->do_action, WP_Hook->apply_filters, kite_load_quick_view, WC_Abstract_Legacy_Product->__get, wc_doing_it_wrong. This message was added in version 3.0.
[14-Aug-2020 21:14:23 UTC] id was called incorrectly. No se debería acceder a las propiedades del producto directamente. Backtrace: require('wp-blog-header.php'), require_once('wp-includes/template-loader.php'), do_action('template_redirect'), WP_Hook->do_action, WP_Hook->apply_filters, WC_AJAX::do_wc_ajax, do_action('wc_ajax_load_quick_view'), WP_Hook->do_action, WP_Hook->apply_filters, kite_load_quick_view, wc_get_template, include('/themes/pinkmart/woocommerce/quickview/quick-view-content.php'), do_action('quick_view_product_summary'), WP_Hook->do_action, WP_Hook->apply_filters, kite_title_quick_view, WC_Abstract_Legacy_Product->__get, wc_doing_it_wrong. This message was added in version 3.0.
[14-Aug-2020 21:14:23 UTC] id was called incorrectly. No se debería acceder a las propiedades del producto directamente. Backtrace: require('wp-blog-header.php'), require_once('wp-includes/template-loader.php'), do_action('template_redirect'), WP_Hook->do_action, WP_Hook->apply_filters, WC_AJAX::do_wc_ajax, do_action('wc_ajax_load_quick_view'), WP_Hook->do_action, WP_Hook->apply_filters, kite_load_quick_view, wc_get_template, include('/themes/pinkmart/woocommerce/quickview/quick-view-content.php'), do_action('quick_view_product_summary'), WP_Hook->do_action, WP_Hook->apply_filters, kite_title_quick_view, WC_Abstract_Legacy_Product->__get, wc_doing_it_wrong. This message was added in version 3.0.

I don’t know if this is the error because it says nothing, but this error appears after the fatal error.

The error when I save the pages in safari and chrome is showed in the next images:
https://imgur.com/a/Jc6Dgb5

I look for any error in the data base, but it looks ok, but I really don’t know if the error is there

I really love the theme I even make a full Spanish translation, but I’m unable to make it work, Can you help me?

[root]

Hi mate, Could you please share Your website URL and a screenshot regarding the issue to check it out?

Notice that, Please check the below option, Elemntor suggest this option to customers when 500 server error occurred
https://imgur.com/cLYKuo9

You can contact us via help.kitestudio@gmail.com for more help

Best Regards

[root]

You’re Welcome 🙂

For more help, you also can contact us via help.kitestudio@gmail.com

Regards

[root]

Thank you so much for your reply

[root]

Hi mate 🙂

thank you for contacting us

this notice bar is related WCFM Plugin notice bar, not Pinkmart theme
you need to change it with Custom CSS code, no option for changing it

[root]

Hi mate,

GT Metrix update recently and change their Functionality
we are currently working on it to increase the demo rate
( all theme in ThemeForest has this issue )

However, we highly recommend you to use
a plugin for chase we suggested you autoptimize or W3C total cache :

Autoptimize

Or

W3 Total Cache

And you make sure all your images are optimized we suggested you use smush or ewww image optimizer plugins :

EWWW Image Optimizer

Smush Image Optimization – Optimize Images | Compress & Lazy Load Images | Convert WebP & AVIF | Image CDN

and also use CDN
we also enable cloudFlare CDN on our Website

Regards

[Author]

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