[root]

Hi, we’re the owners of https://julietaarias.mx

We’ve installed the template four times and for some reason the resulting site is not the same as the Demo 5 we selected as base point for our development.

Please understand:

This is what we purchased –> https://snipboard.io/0b2zeh.jpg

This is what we’re getting after importing Demo 5 –> https://snipboard.io/7oGH8N.jpg

– No top bar
– No header colors
– No styling
– No pictures with proper resolution

All I get is a bad looking, semi-finished, amateur model of an ecommerce site.

I’m sure we must be making something wrong because I don’t believe you guys charge people for a product that ends up being something different from what you present as your final product.

That would be a scam, but again, I don’t believe scamming people is your type of business.

So, please!!! Illustrate how could we make our final product look like the one you promote on the Marketplace we purchased from.

Thanks in advance for your help.

[Author]

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