-
We use Pinkmart with elementor pro and dokan business
So, we are having a problem when we try to edit the “Single store” template from Dokan in the backend. The page simply crashes with sometimes an error 500 or a eternal elementor loading or the screen freezes.
I’ve already done the classical desactivate/activate plugins and found that when KiteStudio Core plugin is off the issue doesnt happen.
Ive noticed it from KiteStudio Core plugin 1.5.3 to 1.5.5. Both are doing the same thing.
I think it is all about the some ajax stuff.
We bought the Theme because it said that it is compatible with our main plugins (Dokan and Elementor) but is not what is happening.
So, if you can check this out and give us an update asap, we will really appreciate it.
Thanks
Hi mate, Could you please share Your website URL and a screenshot regarding the issue to check it out?
Notice that, Please check the below option, Elemntor suggest this option to customers when 500 server error occurred
You can contact us via help.kitestudio@gmail.com for more help
Best Regards
I have similar problem, Elementor send me the 500 error when I try to save any page using Ajax from the KiteStudio Core plugin, I try everything, disable everything and the problem is when I activate that plugin, even I get a fatal error when I try to load a revision from WordPress before the errors began, I really need help, all the site is working but I’m unable to make any change to any page, Only when I publish a new page and don’t use any Ajax plugin inside KiteStudio Core plugin.
I look for the error log and it says
[14-Aug-2020 21:14:23 UTC] post was called incorrectly. No se debería acceder a las propiedades del producto directamente. Backtrace: require('wp-blog-header.php'), require_once('wp-includes/template-loader.php'), do_action('template_redirect'), WP_Hook->do_action, WP_Hook->apply_filters, WC_AJAX::do_wc_ajax, do_action('wc_ajax_load_quick_view'), WP_Hook->do_action, WP_Hook->apply_filters, kite_load_quick_view, WC_Abstract_Legacy_Product->__get, wc_doing_it_wrong. This message was added in version 3.0. [14-Aug-2020 21:14:23 UTC] post was called incorrectly. No se debería acceder a las propiedades del producto directamente. Backtrace: require('wp-blog-header.php'), require_once('wp-includes/template-loader.php'), do_action('template_redirect'), WP_Hook->do_action, WP_Hook->apply_filters, WC_AJAX::do_wc_ajax, do_action('wc_ajax_load_quick_view'), WP_Hook->do_action, WP_Hook->apply_filters, kite_load_quick_view, WC_Abstract_Legacy_Product->__get, wc_doing_it_wrong. This message was added in version 3.0. [14-Aug-2020 21:14:23 UTC] id was called incorrectly. No se debería acceder a las propiedades del producto directamente. Backtrace: require('wp-blog-header.php'), require_once('wp-includes/template-loader.php'), do_action('template_redirect'), WP_Hook->do_action, WP_Hook->apply_filters, WC_AJAX::do_wc_ajax, do_action('wc_ajax_load_quick_view'), WP_Hook->do_action, WP_Hook->apply_filters, kite_load_quick_view, wc_get_template, include('/themes/pinkmart/woocommerce/quickview/quick-view-content.php'), do_action('quick_view_product_summary'), WP_Hook->do_action, WP_Hook->apply_filters, kite_title_quick_view, WC_Abstract_Legacy_Product->__get, wc_doing_it_wrong. This message was added in version 3.0. [14-Aug-2020 21:14:23 UTC] id was called incorrectly. No se debería acceder a las propiedades del producto directamente. Backtrace: require('wp-blog-header.php'), require_once('wp-includes/template-loader.php'), do_action('template_redirect'), WP_Hook->do_action, WP_Hook->apply_filters, WC_AJAX::do_wc_ajax, do_action('wc_ajax_load_quick_view'), WP_Hook->do_action, WP_Hook->apply_filters, kite_load_quick_view, wc_get_template, include('/themes/pinkmart/woocommerce/quickview/quick-view-content.php'), do_action('quick_view_product_summary'), WP_Hook->do_action, WP_Hook->apply_filters, kite_title_quick_view, WC_Abstract_Legacy_Product->__get, wc_doing_it_wrong. This message was added in version 3.0.I don’t know if this is the error because it says nothing, but this error appears after the fatal error.
The error when I save the pages in safari and chrome is showed in the next images:
I look for any error in the data base, but it looks ok, but I really don’t know if the error is there
I really love the theme I even make a full Spanish translation, but I’m unable to make it work, Can you help me?
I try to fix it with you recommendation of activate Switch Editor Loader Method, but anything change, the error is the same
Hi mate, thank you for contacting us
Please Send your WordPress login information to check it out,
Send it to help.kitestudio@gmail.comRegards
You must be logged in to reply to this topic.