[root]

I recently purchased theme of pinkmart uninstalled it.
i have purchase code if you want to verify.. i can post it here if you give permission.

My problem Bellow:
site work fine but there is a problem that customer dashboard is not responsive in mobile which take bad effect on client. how it will solve…? Kindly solve it. Thanks

I Attached a screen shot.

[root]

Hi dear friend,
Thanks for contacting us,

Please provide your WordPress login information to me via private reply, I will fix it for you.

Best Regards.

[root]

carryzon.com/wp-admin
User: Admin
Pass: Okpass9@

For temporary solve issue i installes multiple theme plugin and set my account page on another theme for these pages for use temporary. But kindly fix it permanently at your theme.
Also one thing that when I enable maintenance mode it cannot set on maintenance mode. Thanks.

[root]

Hi dear friend,
Hope you to be fine,

The issue of responsive mode for customer dashboard page was a small issue that I have fixed for you.
Also, I have activated the maintenance page on your website.
Please check out your website.

It seems that you have sent a review for us on Theme Forest.
Kindly I ask you to change your rating to 5 stars because the rating is very important for us on Theme Forest and your support will make us progress.
Our supporters are always ready to help you to solve any issue you have faced while using Pikmart.

Best Regards.

[root]

Not problem i change the review 🙂

Thanks to activate mantinance mode..
But customer dashboard problem did not solve yet.. i attached latest screen shot with this reply. Kindly check it and solve plz.. thanks

[root]

Hi dear friend,
Hope you are fine,

I have checked your website on different devices.
The issue on my device has been resolved.
Please see the attachment.
Would you please tell me which device are you using that the issue exists on it?

Please clear your cache ( Enter control + F5 ) and try to check once again.

My best Regards.

[root]

Thank you it has been solved of responsive problem of customer dashboard.

Now there are somethings bellow:

1) in customer dashboard there is missing icon of inquires.(I attached screenshot)

2) on top yellow bar how remove and add these content (privacy and policy, contact us, return, FAQ ) I pointout in screenshot attached.
And also how remove content in bottom black bar of(feature demo, help centre, video tutorial, and social icons) I pointout on screenshot attached.

3) when click on my account icon then show transparent black and when I sweep up screen then appear login and registered area. It’s difficult to find login area for new customer. It should be like when click on my account icon there immediately appear login and register area.

Hope you understand and will do best. Thanks

[root]

Hi dear friend,

1. Right, I have reported this issue to our developers and we will fix it as soon as possible in the new update.

2. Both of the sections you mentioned are the menu.
You can remove or change them on the following path :
Dashboard > Appearance > Menu > Select Yop Bar menu > Menu Settings

3. When you are not log in on the website, you will see a login button on the top bar ( see the attachment login).
Then when you click on this button, a screen appears for login or register. ( see attachment Register )

After you log in, the login button converts to My account button that when you click on it, you will redirect to your dashboard. ( see attachment My Account )

With all due respect if I’m missing something here or you are talking about something else, please try to provide more details So I can help you more.

Kindly I ask you to change your rating to 5 stars because the rating is very important for us on Theme Forest.
Thanks for your support.

Regarding issue number 1, the issue will be fixed very soon.
Don’t hesitate to keep in touch with us if you have faced any issues while using Pinkmart.
Our supporters are always ready to help you asap.

Best Regards.

[root]

as point no 3 of bellow:

( when click on my account icon then show transparent black and when I sweep up screen then appear login and registered area. It’s difficult to find login area for new customer. It should be like when click on my account icon there immediately appear login and register area.)

it’s run fine in computer or laptop. only problem when client open in mobile.

and sure i give rate now with 10 mints 🙂

[root]

Hi dear friend,
Hope you to be fine,

I have done it with a line of custom CSS code on the following path :
Dashboard > Theme Setting > Additional Scripts > Custom CSS

@media only screen and (max-width: 767px) {
#kt-modal {
top: auto!important;
}
}

Please check out your website.
Also thank you for your great review on Theme Forest 😊

Best Regards.

[root]

Great.. Thank you. .
Only one thing now just tell how i change header logo?

[root]

You’re welcome.
Feel free to keep in touch with us if you have faced any issue while using Pinkmart.

In order to change the header logo, please go to the following path :
Dashboard > Theme Setting > Header|Menu > Logo

Best Regards.

[root]

Thank you. that’s all fine..
One thing that there is a message on main WP dashboard bellow and I attached screenshot.

(Update your theme to the latest version. If no update is available contact your theme )

Can you tell me when latest version will come according to this message.

Thanks.

[root]

Dear “raheemmalik7”,

We have released an update for Pinkmart that checked the compatibility of Pinkmart with the last version of WooCommerce last Week. ( version 1.3.5 ).
Please update Pinkmart to the latest version to solve the issue.

Best Regards.

[root]

How it will update. There is no UPdate notification. And if I update it will the changes remove which you made in previous conversation.