Hi,
I can’t add any products to cart. It just keeps loading.
How can I solve this?
URL: staehr-aalborg.dk Admin: staehr-aalborg.dk/staehr1991 User: KiteStudioSupport Password: Dl%b*@6)n#rbIve796w7WvLK
Hi mate, hope have an amazing day ahead
I checked your website and seems the error is a cross-origin frame Error, check the following Image :
View post on imgur.com
for this error Please ask the hosting provider to help you
https://www.a2hosting.com/kb/developer-corner/enabling-cross-origin-resource-sharing
we are also here if you need more help Regards
I just talked to my hosting provider and they can’t help me.
What can I do to solve this? Could it be because of a faulty plugin? Please help, I’m completely clueless.
Everything works perfectly fine when using Mozilla Firefox browser.
When using Google Chrome and Microsoft Edge, customers can’t add products to the cart.
Hi mate,
as I mentioned in the previous reply, you need to enable the cross-origin setting on your server your host provider can help you better regarding that
you can also contact our agency they can help you with 40$ extra fees http://kitestudio.co/agency
Regards
I know, but i spoke with my hosting provider and unfortunately they weren’t able to help me.
Are you currently working on my site? I noticed a lot of plugins have been disabled.
Thanks in advance
Hi again,
mate, we need to access the Cpanel to check the site origin setting
this issue is related to the sever setting however, if they can not help you I can ask my colleague to check tit with 45$ extra fees
if you ok with the price let me know to send you invoice
and we need also you CPanel and FTP login information
I would like that. Please send the invoice
I send the invoice to your email please after payment send your FTP login information and Cpanel login information to check it out better send to help.kitestudio@gmail.com
Hello,
I just paid the invoice.
FTP login information Host: http://ftp.staehr-aalborg.dk (port 21) Username: staehr-aalborg.dk Password: 3zawb2ny
How to access phpMyAdmin 1. Sign in at Simply.com (https://www.simply.com/dk/controlpanel/login/?return=%2Fdk%2Fcontrolpanel%2F) Username: UE238241 Password: hlkstaehr192
2. Go to “MySQL” in left menu
3. Go to “Åbn MySQL web-administration”
If there is anything else you need, please let me know.
Hi mate, thank you for the payment
we will check it and return back to you soon
thank you for patient
Edit
The FTP host name is without “http://”
Looking forward to hearing from you
Hi mate
please check your website hope it will be fixed now
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